Short answer. If you lost access to the email and phone on Instagram, start on a device you have used before and follow Instagram's hacked-account help. Write down the old email and number even if you cannot open them. If the screen says disabled, appeal that notice too.
Lost access to the email and phone on Instagram means every reset code is going somewhere you cannot read. The account is still yours. The path is Instagram’s own recovery, on a device you have used before, plus any disable notice if one appears.
On paper: the username, the old email, the old phone number, and roughly when you last got in. You do not need to open those inboxes for the notes to be useful. If a friend can still see the profile, ask them for a screenshot of the handle.
Then open Instagram’s hacked-account help in a browser. The walkthrough on our side is Instagram hacked recover. If the email was changed and you still have the old inbox, use the secure-my-account mail first. That case is Instagram hacked email changed.
If the screen offers an ID or video selfie, complete it inside the app. We do not take those files. A two-factor loop with a code you cannot see is Instagram account disabled 2FA.
A missing code and a disable can both be true. When the disable or suspension appears, screenshot it and appeal from its button. Instagram account disabled: how to get it back is that path. Facebook on the same email has its own recovery: Facebook hacked account recovery.
Send the username, the old email if you remember it, and any screenshot you still have. We file disable appeals through Meta’s own official channels, with support chats and follow-up emails. It takes a few days. Start a case on the contact page. How it works is the three steps. We never ask for your password.
Use a device you have logged in on before and Instagram's hacked-account help. Have the old email and old number written down. The form asks for what used to be on the account.
If Instagram offers an identity check inside the app, do it there. Do not email the ID to us or to a stranger.
Both. Keep the recovery path so Instagram can reach you, and screenshot the disable notice so it can be appealed.
No. We never ask for a login code or the password. Send the username and what you can still prove.
